If your website hosting service provider offers live chat support, you're able to talk with a representative in real-time and learn helpful info or get an issue resolved timely. The key advantage of using chat instead of calling to talk to a live person is that you'll need just a computer with Internet access, so you will not pay any rates in the event that you're in a different country or state. What's more, it'll be a lot easier to copy and paste data for example domain names, usernames or error messages in other words details that are sometimes hard to provide to the other side on the phone. The live chat is also a much quicker solution to contact the hosting service provider's support crew compared to using a ticketing system. What's more, in the event that some issue requires some more time to be resolved, you can do something else while you wait for assistance on the live chat, so that you will not lose time - something that's impossible when you're on the telephone.
Live Chat Support in Cloud Hosting
We supply a live chat support service for all of the Linux cloud packages that we offer and we're able to assist you with almost everything live. If you don't have an account with our company yet, we can provide you with more info about the plans so as to help you to choose the most suitable package. If you are a current client, we are able to help you with any billing or general issue as well as with numerous common technical problems, such as an email address setup in a desktop email client. In case you cannot phone us for some reason or you're in some country where we do not have a local telephone number, the live chat is the best choice to get in touch with us. Of course, some matters require longer time to examine and test, therefore you'll need to open a support ticket to our technicians, however, we are able to save you time and assist you with various troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is accessible every day, even on weekends and holidays. It is one of the best ways to learn more information about our Linux semi-dedicated hosting if you don't have an account yet or to have a problem resolved in case you're a customer and our customer support representatives will assist you promptly regardless of the time of the day you join our chat. In case you're hestitating which plan is more suitable for your websites, if you need advice whether you should acquire a specific upgrade and how to order it or in case you have problems setting up an email account on your PC, you're able to contact us and we'll provide you with the necessary information at once. Our live chat is online even after our phone lines go off for the day, which means that when you have an account with us, you can be certain that you'll always get timely assistance with any question or issue that shows up.