True Cloud Platform

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We have designed our own custom cloud hosting platform using the latest first–class technology. With each service (DNSs, email messages, databases, web applications, etc.) dealt with by a separate physical machine, your website content will operate in the cloud and will also be fully protected against incidental network outages and performance interruptions.

True Cloud Platform

Data Backups

Your site content could be recovered at any moment

Not a single website is immunized against cyber–thieves assaults. Your site could be affected even by involuntary web site content deleting on your end. With our data back–up copy solution, we can easily retrieve your site content whenever you want. Further than daily server backups that we’re creating, you can yourself create manual backups of your site content with a click through the File Manager, which is integrated into your Online Control Panel. Just generate an archive of the file(s) that you wish to manually back up and put it in a location of your liking.

Data Backups

Web Hosting Control Panel

All the handy site administration tools that you may need in a single location

Manage your sites with a mouse click using the custom point ’n’ click Online Control Panel. It offers a drag ’n’ drop File Manager, an all–in–one Domains Manager for your domains (you can modify your WHOIS data and your name servers, lock, unclock and Whois Privacy Protect your domain names, create custom Domain Name System records, etcetera), an instant reacting Email Manager (you can forward email messages, order unsolicited junk email protection, set up autoresponders, configure e–mail filters, have sender address forgery protection, etcetera), a Database Manager for controling numerous MySQL/PostgreSQL databases, a detailed statistics GUI and lots of advanced tools.

Web Hosting Control Panel

NVMe Drives

Your web site will be considerably faster with NVMe drives

All new desktop computers and laptop computers sport NVMe drives and for a reason. NVMes offer much faster read ’n’ write speeds, making everything visibly faster. The same will be valid for your website if you host it with A Family Thing Website Hosting – all our cloud hosting servers are fitted out with NVMe disks and all the web sites hosted with us work significantly faster than those hosted on ordinary hard disk drives.

And the best part is that you don’t need to change, fine–tune or configure anything whatsoever in order to make it load faster.

NVMe Drives

99.9% Server Uptime Guarantee

A 99.9 percent uptime for your websites

We’ve developed our own custom–built cloud hosting platform where the server load is lessened and a 99.9 percent server uptime is guaranteed. Our engineers keep an eye on the hosting servers 24/7 and also implement everyday server maintenance tasks. All our hosting plans include a 99.9% uptime warranty irrespective of whether you’ve decided to host your websites in the United States of America, in Europe or in Australia.

99.9% Server Uptime Guarantee

Web Stats

Elaborate web statistics included in the hosting Control Panel

Detailed information on who goes to your sites and when can be seen in the Web Statistics Manager section of the Online Control Panel. You can view exactly where your current traffic comes from, exactly what search phrases people type to find your website, etcetera. You can use AWStats, Webalizer or our own custom–created web analytics interface to view all the details pertaining to your website presented in a convenient way.

Web Stats

30–Day Money–Back Guarantee

Receive a full refund if you’re not pleased

Our cloud hosting packages are backed up by a thirty–day–period money–back guarantee. So, in case, for whatever reason, you aren’t entirely satisfied with the quality of the delivered services, you’ll be able to get in touch with the Sales Department to request a refund. You can write us an e–mail, submit a trouble ticket, give us a ring or use live chat.

30–Day Money–Back Guarantee

24x7 Support

Contact us 24–7–365

You can contact us 24x7x365 with any questions that you may have about our cloud hosting services. You can touch base with us by e–mail and via the ticket platform and we’ll reply back to you in maximum 60 min. Actually, our average response time is less than 20 mins. What’s more, you can ring us up or use the online chat service during working hours.

24x7 Support

Web Accelerators

Make your website extra–fast

With A Family Thing Website Hosting, you don’t need to remove program code or to decrease your web site’s content to make it open faster. Because of the Web Site Accelerator Tools (Varnish, Memcached and Node.js) incorporated into the Online Control Panel coming with every single web hosting plan, you’ll be able to make your site load faster than ever – you’ll be able to make it 10 up to 500 times quicker!

Web Accelerators