Support Channels

  • Video Tutorials
  • Video Training

  • Learn without delay the way to alter a document or transfer a database through our group of how to video classes.

  • Ticketing System
  • A Ticketing System

  • Our support team is on–line 24x7x365 to answer your tech queries. Expect a solution in less than 1–hour after you have completed your ticket.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you have issues using our Linux cloud packages services or would like more resources for your websites, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support
  • VPS Web Hosting Support

  • Want some assistance handling the SolusVM admin interface? Your VPS is having problems? Let us know, we are ready to help you.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Assistance

  • We’ll be available 24 hours a day to give you some help with any given server administration procedure or to help you modify the existing configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of trained technicians equipped to assist you with anything related to your semi-dedicated server. They are on hand 24/7 all year round.
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