Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Each ticket that you post to our tech help and support staff will be responded to within about 60 minutes. The basic problems shall be solved right away. Yet, if the help inquiry you have submitted calls for assistance from a capable admin technician, we will send the ticket to him and will notify you about the delay.

  • Top quality support service
  • Qualified Tech Assistance Service

  • We offer you 24/7 customer support by using a turbo–fast ticketing solution built into your Control Panel. You could e–mail us whenever you want about any of the software applications that come pre–configured on the virtual server, this includes the selected Linux distribution, the server admin panel and our in–house created Online Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that will come gratis with your virtual server, you can discover a practical Help section, which incorporates all that you should be informed on when running your internet sites and programs. We have incorporated a wide range of how to articles and video guides that display the basic web site management responsibilities in an understandable manner.