Website Migration
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Q: What exactly does web site migration imply and what does it include?
A: When your present web hosting provider can no longer measure up to the needs of your site, or when you suffer from continual network downtime, or if you have to wait for hours for the technical support staff to get back to you, it might be a clever idea to change your provider, i.e. to move all the files for your websites along with your databases from your present provider to your new provider. At A Family Thing Website Hosting, we are aware that this can be hard and time–consuming. That’s why we will perform all that for you for free!Our highly skilled technical staff reps will transfer your website content from your present web hosting provider to us. Our technicians have extensive experience migrating websites and can handle anything – from a traditional WordPress–based blog or Joomla™–based website, to an extremely elaborate, custom–made web app.
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Q: Just how long will it take for my web site to be migrated to your platform?
A: There are many factors to take into consideration – the overall amount of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Nevertheless, we do our very best to accomplish all website migrations in a 48–hour time window. Less sizeable sites are migrated faster – usually within 24 hours.
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Q: What details will I be required to provide to your Website Migration Department?
A: Yes. We’ll need the name of the web site that you would like us to move. We’ll also require a means to log into your current web hosting account so that we can get the files pertaining to your website.
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Q: The login info for my hosting account is sensitive. How can I trust you?
A: Client privacy is indeed one of our prime responsibilities – for this reason, both our payment transaction page and our Control Panel login page are secured with enterprise–class SSL certificates. We use safety measures, which include, but are not limited to: physical, electronic and managerial procedures to protect the details that we collect on the web. And we’ve got a detailed and rigorous Privacy Policy, which outlines the types of information that we collect.
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Q: Will there be any downtime for my web site?
A: Your site will continue to work just like it did before with your old web hosting provider. After we have finished the transfer, your web site will be configured to work on our hosting platform and we’ll ask you to preview it. If everything is functioning correctly, all you will need to do is update the name server records pertaining to your domain. Your website will be migrated to us without any downtime.
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Q: Will my old hosting provider need to provide any info/assistance?
A: Nah. Apart from your login credentials for the Control Panel, we will not need anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
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Q: Which hosting providers can you transfer website content from?
A: We support all Linux–powered hosting platforms. Generally, if we can get access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.